Federal Program Manager

Role Description

World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider that brings an innovative and proven approach to how organizations around the world discover, evaluate, architect, and implement technology. This position is responsible for managing a large-scale transformational client initiative under our Prime.

The individual will be required to engage and work with technical and global teams across a large distributed and matrixed organization. They should be able to demonstrate strong presentation and public speaking skills.

You will be supporting various areas within end user and network services to enhance and support the Naval Enterprise Network (NEN) environment to test and deliver secure services supporting the Navy mission. As the Program Manager, you will be responsible for planning, executing, and monitoring projects that affect the NEN software, hardware, and network baseline.

You will establish project milestones and monitor adherence to project scope, requirements, and schedules to ensure customer-directed milestones are achieved. You will work in a fast-paced, time-critical environment supporting the warfighter and bringing innovative change and value to the entire Navy/Marine Corps Intranet (NMCI).

Qualifications

Minimum of two years of service delivery experience on a complex Program. NAVWAR experience is desired.

Program Management and/or PMP certification required. (DAWIA Level III fits this requirement).

Active Secret Clearance. You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty.

Bachelor’s Degree or relevant IT experience. DoD experience desired.

Organizational Change Management (OCM) experience.

Government Services direct customer experience strongly preferred.

Tool Experience – Smartsheet, MS Project, Jira, and SLATE experience a plus.

Experience leading a geographically dispersed Team.

Requirements

Stakeholder Management: Able to emphasize the importance of stakeholder engagement and maintain clear, transparent, and consistent communication to ensure alignment and collaboration.

Strategic Planning and Governance: Define comprehensive strategies and governance plans for program delivery, set clear objectives while creating and managing an integrated schedule (MS Project) that identifies the critical path for accurate monitoring and reporting.

Financial Management: Support the development and reporting of program financials, including budget, actuals, resource, and financial forecasting.

Executive Communication: Communicate complex and sensitive topics to executives clearly and concisely, maintaining professionalism and safeguarding business relationships.

Contract Management: Experience working with Basis of Estimates and Contracts to define WWT’s approach, resource plan and level of effort to deliver scope of work.

Organizational Change Management (OCM): Integrate formal or informal OCM best practices and considerations into the formal governance strategy and planning to manage and support change effectively across the program.

Responsibilities

Ensure the portfolio of work and projects align with the business benefits and success criteria of the scope(s) of work.

Navigate client's organizational structure to identify impacts, stakeholders, and authorities.

Define a clear and relevant governance structure based on stakeholder analysis, including defined roles and responsibilities.

Oversee the execution of multiple service delivery models focused on continuous improvement.

Facilitate and drive decision-making processes where and when appropriate.

Work with leadership and technical leads to staff and resource the portfolio of work appropriately.

Define a process for monitoring and managing program, technical issues; and adequate reporting and plans are in place to resolve issues and risks as they arise.

Maintain communication with program stakeholders based on the need to know and impact the program.

Track customer-specific program metrics, analyze delivery performance and key business performance indicators.

Prepare and present program status and communication relevant to stakeholders, leadership, and external customers.

Assemble and manage cross-organizational high-performance teams for high-complexity programs and projects.

Define effective Change Control methods and procedures and oversee the operational execution of the policies across project teams.

Provide guidance on budgeting, forecasting, and financials to meet targets and expectations.

Provide coaching and mentoring to Project Managers and other team members as needed.

Ensure the successful onboarding and offboarding of program resources.

Function as the primary customer contact for program activities and lead program review sessions with the customer and/or leadership.

Work with the sales organization to provide presales support and estimates for program delivery.

Plan and facilitate comprehensive Program Launch Workshops (PLWs) ensuring that all stakeholders are aligned, informed, and motivated.

Benefits

Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program.

Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement.

Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement.

Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program.