Production Technician

Job Title: Production Technician

Job Type: Permanent, Full-time

Job Location: 145 Richmond Road, Ottawa ON

Work Model: On-site

Shift Structure: Fixed 3x12-hour shift schedule - Front-End/Back-End Days and Nights from 7 to 7 (current structure, subject to future change)

Job Status: Existing Vacancy

Position Summary

As a Production Technician at CBN, you will maintain and improve automated manufacturing equipment in a secure, technology-driven facility. Your responsibilities will be to diagnose failures, prevent recurrences, and drive improvement across machines, processes, maintenance practices, and spare-parts readiness.

Responsibilities

• Troubleshoot mechanical, electrical, pneumatic, control, computer, and vision-system faults.
• Perform preventive and corrective maintenance, calibrations, inspections, and equipment checks.
• Conduct root-cause analysis on recurring failures and implement lasting corrective actions.
• Improve equipment reliability, workflows, tooling, maintenance methods, and operator experience.
• Support setup, testing, changeovers, start-ups, upgrades, and commissioning activities.
• Maintain accurate work records, troubleshooting guides, and technical documentation.
• Manage critical spare-parts identification, planning, and inventory accuracy.
• Partner with production, quality, engineering, IS, and vendors to resolve equipment issues.
• Monitor trends and recommend process improvements to safety, quality, throughput, and waste.

Mandatory Requirements

• Legally eligible to work in Canada
• Able to obtain Government of Canada Secret security clearance
• Fluent in English (speak, read, write)
• Able to stand/work on feet for prolonged periods; work in tight/restricted spaces
• Able to work all shifts and overtime (paid) as required
• Able to work an on-call rotation (future possibility)
• Able to travel approx. 1-2 weeks/year (on average)

Minimum Qualifications

• College diploma in Manufacturing/Mechatronics/Automation/Robotics/Engineering or equivalent additional years of relevant professional experience or apprenticeship

• Knowledge of:
  • Mechanical or electro-mechanical troubleshooting
  • Automation, sensors, drives, controls, or vision systems
  • Pneumatic and industrial electrical fundamentals
  • Computer hardware, software interfaces, or networking
  • Root-cause analysis and process improvement
  • 3D mechanical design for equipment and process improvements
  • Microsoft O365 software suite (Outlook, Word, Excel, Teams, SharePoint)

Preferred Qualifications

• 3-5 years of experience in a technical/maintenance position in a manufacturing environment
• Experience maintaining, automating or commissioning production equipment/systems
• Experience with laser engravers or automated vision inspection systems