Senior Product Designer

Role Description

Own ambiguous, loosely scoped design problems end to end across multiple concurrent projects with minimal direction.

Serve as the primary design point of contact on engagements: shaping UX heavily at kickoff, then transitioning ownership to the project team as the work matures.

Define interaction patterns for agent-driven experiences, including how users interact with agents, how responses are structured, how follow-on actions chain, and how errors surface consistently across deployments.

Leverage and extend our design system and component library, strengthening the patterns that PMs and engineers compose from every day.

Establish design prototypes with Product Managers in Figma, Claude, or code that set the design framework a project team inherits.

Lead UX reviews of features, agent responses, generated UI, and layouts ensuring a high quality output before shipping.

Use workflows, journey maps, and service mapping to ground your rationale and bring cross-functional partners along.

Help shape scope, timelines, and cross-functional alignment with Product Management, Engineering, and Customer Success.

Mentor less experienced designers and raise the standard of critique.

Qualifications

5-8 years of product design experience with a track record of shipping well-designed products.

Portfolio of three or more case studies or highlighted projects showing complex problem-solving, mid-project adjustments, and cross-functional collaboration.

Figma proficiency, including component-driven architecture, variables, and interactive prototypes.

Track record of taking ownership of ambiguous problems without being handed a spec.

Sophisticated design and interaction craft, with UX, UI, visual, and accessibility fundamentals accounted for at each interaction.

Design system extension and growth.

Application of relevant concepts and best practices to support your rationale, using workflows and mapping to justify design decisions.

Comfort operating independently as the design lead on a project with minimal oversight.

Willingness to reflect on past projects and articulate what you would do differently.

Requirements

Experience designing AI-native, agentic, or conversational products.

Experience with data-dense enterprise or analytics products where the interface has to make complexity legible.

Experience operating as a shared resource across multiple concurrent teams.

Fluency with AI tools such as Claude and Figma Make as part of your everyday design and prototyping practice.

Working knowledge of front-end concepts such as components, tokens, states, and responsive behavior, sufficient to prototype and set technical direction with engineers.

Experience working in defense, government, or critical infrastructure environments.

Eligibility to obtain and maintain a U.S. security clearance.

Valued Skills

Interaction design for conversational and agent-driven interfaces.

Design system extension, governance, and documentation.

Prototyping in code or with AI tooling to pressure-test ideas quickly.

Journey mapping, and workflow analysis.

Accessibility (WCAG) applied in practice.

Facilitate design critique, and mentoring other Product Designers.

Strong communication skills to align with stakeholders.

Benefits

Highly competitive compensation.

Meaningful equity participation.

Fully paid medical, dental, and vision coverage for you and your dependents.

Unlimited PTO and flexible work arrangements.

Remote flexibility and hybrid options for team members based in the Los Angeles or Washington, DC areas.