Security Systems Technician

Job Title: Security Systems Technician

Job Type: Permanent, Full-Time

Job Location: Ottawa, ON (145 Richmond Road, 975 Gladstone Ave., 18 Auriga Dr.)

Work Model: On-site

Job Status: Existing Vacancy

Position Summary

The Security Systems Technician supports CBN’s enterprise security environment by maintaining, troubleshooting, optimizing, and implementing surveillance, physical access control, and related security technologies across a complex multi-site global network. This role also coordinates and manages structured network cabling requirements for facilities across North America, ensuring cabling infrastructure is documented, reliable, scalable, and aligned with operational and company standards.

Responsibilities

• Maintaining, troubleshooting, optimizing, and supporting enterprise security systems, including video surveillance, physical access control, intercoms, field devices, servers, applications, licensing, permissions, reporting, and backup/security infrastructure.
• Programming and administering platforms such as Lenel OnGuard, Genetec, Avigilon/AVA/AVG, Axis/Verint, Openpath, and related Windows Server-based systems.
• Coordinating new installations, upgrades, lifecycle activities, proof-of-concept testing, QA work, technical validation, operational testing, documentation, and stakeholder communication.
• Managing contractor coordination, hardware and quote vetting, approved standards, inventory of critical spares, and validation of installed work to ensure long-term system supportability.
• Coordinating and managing structured data and low-voltage cabling requirements across North American facilities, including requirements gathering, plan review, scope development, quote coordination, contractor oversight, cabling installation coordination, troubleshooting, repair, abatement, conduit/pathway coordination, firestopping, and documentation.

Mandatory Requirements

• Legally eligible to work in Canada/USA.
• Able to obtain (in a timely manner) and maintain Government of Canada Secret (Level II) security clearance.
• Fluent in English (speak, read, write).
• Able to lift 50 lbs.
• Able to work evenings, weekends, holidays as required.
• Able to work an on-call rotation of once per month.
• Able to travel approx. 3 weeks/year.

Minimum Qualifications

• Knowledge and experience with:
  • Access control and network based surveillance systems.
  • Enterprise physical security architecture, system availability, lifecycle management, and integrated security infrastructure design.
  • Industry standards for access control, CCTV, structured cabling, low-voltage infrastructure, and supportability.
  • ITIL-based incident, problem, change, project, and capacity management practices for maintaining operational security systems.
  • Installation planning, preventative maintenance, troubleshooting, contractor coordination, hardware validation, documentation, inventory control, and stakeholder communication.
  • Scope development, quote review, plan review/approval, cabling coordination, application patching, permission management, reporting, escalation, and lifecycle support processes.
• 3 years of experience in structured cabling/commercial security

Preferred Qualifications

• College diploma in a program relevant to the industry (Security, Networking, Construction)

• Certifications associated with any of the following:
  • ITIL
  • Lenel-Onguard
  • Genetec Security Center
  • Windows Server
  • HPE Networking
  • FortiGate
• 5+ years of experience in structured cabling/commercial security
• Hands-on experience with any of the following:
  • Lenel Onguard
  • Genetec Security Center
  • Avigilon/AVA/AVG
  • Axis/Verint
  • Openpath
  • Windows Server platforms, network switches
  • Structured cabling, low-voltage systems
  • CCTV, PACS, intercoms, and backup/tape-library technologies
• Fluent in French and/or Spanish (speak, read, write)